Practical Approaches to Managing Behaviors

Practical Approaches to Managing Behaviors: Person-Centered Care Planning

Date: Wednesday, April 29, 2026

Webinar time: 12:00 PM – 1:00 PM Central Time

1.0 CE for CEU credit for both nurses (AANAC) and administrators (NCERS/NAB)

The best approach to ensure quality care, managing behaviors, and avoiding inappropriate psychoactive medications is person-centered care planning. The misuse of psychotropic drugs is one of the most common and longstanding, but preventable, practices causing harm to nursing home residents today.

This program supports safe, person-centered behavior management in alignment with the updated CMS Long Stay Antipsychotic Quality Measure (QM) effective January 1, 2026. CMS has re-specified this QM to improve accuracy by adding Medicare and Medicaid claims and encounter data, supplementing MDS-based reporting. As a result, antipsychotic use will be captured even when not recorded in the MDS look-back period.

New CMS guidance reinforces the importance of thorough assessment, accurate diagnoses, documented non-pharmacologic interventions, and careful stewardship of antipsychotic medications within a broader behavior management framework.

This program aims to reduce unnecessary psychotropic medication use, ensure accurate reporting, strengthen compliance with CMS regulations, and support high-quality behavioral health care for long-stay residents.

OUTCOMES INCLUDE:

1. Understand the negative impact poor behavior management can have on your quality outcomes.
2. Ensure psychotropic medications are used only when clinically appropriate, following CMS guidance under F605 to prevent unnecessary chemical restraint.
3. Update internal tracking systems to account for the new hybrid QM design.
4. Assist facility leadership in training staff to recognize and respond to behaviors as expressions of unmet needs, incorporating trauma‑informed care, environmental modifications, meaningful engagement, and individualized support strategies.

Presented by: Sarah Ragone, MSPT, RAC-CTA, QCP | VP of Clinical Reimbursement & Education & Training | Coretactics Healthcare Consulting

CLICK HERE » to register. When registering, use code MMP11 to receive proper credit.

CLICK HERE » to download participation instructions.

Call Brenda Brinka at 708-710-3003 or email brenda.b@mmprx.com to learn how MMP can help your community succeed and grow.

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